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Determining Value of Community

Ning is ditching their free service and according to Jon Dale this is a brilliant move. Educators and non-profits are ranting all over the Internet about how this move is going to destroy all the work they have been doing for so long. Just think of all the free networks set up for educators. Ning is going to provide a paid option for educators and non-profits that is supposed to be affordable. Ning has grown so large that their premium users have suffered.

The economy is affecting everyone plus big and small companies including Web 2.0 and social media. Facebook is under attack for its privacy policy. Four senators called on Facebook to stop automatically sharing user information with select websites and to streamline its complex privacy settings.

So what do you think will be happening with Internet companies that focus on education?  They will be setting up more closed communities with or without a free version, more ads on free sites, and user information sold to third parties. It is happening because companies cannot continue offering free access without ongoing and sufficient capital to run their businesses. Venture capital only goes so far. People cost. Servers cost.

Nothing is free. Look at the total cost of ownership and how much you invest into a particular tool or website. Your time needs to be valued. How much time did it take you to create the website, add content, and update your lessons online? Take time to research and plan how you will use social media or an online community. Be aware that the free site you are using may change their revenue model and budget for it. There will still be free sites and applications. Just be aware that those companies may be selling your private information. Nothing’s free.

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Just Do It

I read Seth Godin’s blog post But what have you shipped? and thought about how that relates to teachers. If you just sit there and think about what you should do or not sure you can do something, then nothing will happen.

I write because I love writing. I write even if no one reads my blog posts, articles or columns. I hope you do and they give you some value, but that’s not why I write. My mother was an artist who had to draw or paint. It was in her blood. When times were tough, she still painted somehow. Then her talent opened doors for her and she became a courtroom artist. I think of her when I sit down to write. It just spills out of me. Sometimes in my dreams, I’m thinking of the next thing I want to write.

Now it’s time for me to write a book.

I find that everyone has something that they can ship, share, talk about, get the buzz out. No matter how tough times are, follow your dreams.

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Technology's Impact on Learning

Technology may not make the difference in how a student learns. What makes a difference is the learning environment: how the teacher designs learning, and how they use and integrate technology appropriately. In some cases, maybe no technology is appropriate. In-class discussions may work better. Think-Pair-Share where students are looking into each others’ eyes works well and may increase their self-esteem. Maybe going outside or on field trips. However, there are wonderful opportunities for technology where there is no access to valuable resources.

Add video conferencing for a field trip to a museum outside of your school, state or country where your students could talk to the curator. Add web conferencing to connect classrooms in collaborative projects. Add a website to publish interactive projects and links to resources. Technology allows you to connect, share, and learn beyond classroom walls. If used correctly, the technology with multimedia and interactive capabilities, the student can become more engaged in the content and wanting to learn and share.

No matter what the teacher does, it is important to start with the student. I believe that each student can learn. The problem is motivation and engaging students in the learning process. Much of the curriculum is designed around what we believe children should be doing by a specific age. I believe we need to rethink how we learn, when we learn and how the brain works. Having a teacher present content in front of a class with or without technology where we force feed facts into our students is not going to work anymore. Today, students have access to all the facts they need on the internet. The problem is how do they know these are facts, opinions. or lies. Our students need critical thinking skills to determine authority, bias, and credibility of the facts they find.

What if we redesign our learning environments so students can work together and even alone, at school or at home, from anywhere, anytime and at any age. The Internet, social media, and cell phones are changing the way we live, learn, work, and play. When you look at how students are interacting online, they share everything, play games collaboratively and connect with whoever they want. What if…

  • teachers learned how to be the facilitator of their students learning?
  • curriculum designers made up of curriculum specialists, teachers, librarians, and students designed critical thinking strategies that scaffolded what students were learning?
  • students had individual learning plans based on prior knowledge and not their age?
  • classes were composed of people from age who want to learn the content?
  • students would have to provide evidence of learning with artifacts, reflections, videos, audio files, and interviews from peers, teachers, and parents?
  • learning environments could be designed around a concept where you could use multiple places on-site and online?

My 2 year old granddaughter has been using an iPhone since she was 8 months and knows how to call me on Skype. She knows her ABCs and counts to 50. She sings the lyrics to several songs in key. She understands sequences and how things build upon one another. I believe she’s brilliant because I’m her grandmother and she is smart. However, she has parents that work with her and give her opportunities to learn. I believe all children can have this opportunity to learn early, to reshape how they learn. All children have gifts and can reach their fullest potential.

What if we started working with parents when their children are at an early age showing them where they can get the support they need to prepare their children for their future?

Technology will be part of our childrens future because they already have cell phones and access to the internet, no matter if we teach them about technology or not. Even if we continue to ban these technologies, our children will find a way to get access. What if…

  • we designed community learning centers where the entire community was involved with the learning process?
  • our students were also the faclitators and helped other students learn?
  • each learner created their own learning plan based on their learning goals?
  • each learner requested support from different mentors or facilitators based on their goals?

Around the world schools may continue to look like they have for over a hundred years. That’s all we know and continue to build. Yet, if we want our children to reach their fullest potential, we need to redesign learning environments that meet their needs so they have rewarding futures. Putting them in the traditional school environment will give them the same education that we had and the same opportunities that we give our students today. It’s time for all of us to put our heads together to think of new ideas of learning environments for all learners.

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Trusting your Social Network

Since Facebook made changes to their privacy issues, users have made some drastic moves like removing themselves from Facebook. Trust is a big concern online. Dan Martell in his study on Flowtown by Pew wrote:

The way that people interact and conduct themselves online is changing, and with the discussion surrounding privacy and social networks escalating in recent weeks, it seems that we have reached a tipping point. Pew Research recently released a study that focuses on individuals’ online identities, which takes into consideration reputation management and what people are really using online social tools for. We decided to highlight the most interesting findings from these reports in the graphic below. Perhaps the most interesting of these findings was that, ” the most visible and engaged Internet users are also most active in limiting the information connected to their names online.”

If you cannot trust your network, then what type of information will you be sharing? How can you trust your network or an online community?

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Are you indispensible? Seth Godin Interview about his book

I was one of the lucky few who was given an advance copy of Seth Godin’s book: Linchpin: Are you Indispensible? His book hits home for me especially involving education. To see all of the interviews, go to http://www.squidoo.com/the-Linchpin-Posts. I asked him how his ideas fit with schools today and how we can better prepare for our students’ future:

Q. Since I work with educators, I am curious how you see teachers leading this change to more of a gift-giving and artist model? How do you see teacher education in the future as it relates to this model?

Seth: Teachers are the key to the whole deal. All successful people I know can name one or two or three teachers that had a huge impact on them. But why three? Why not thirty? Why is it that the rest of the teachers were competent at giving exams and getting us to do well at those exams, but didn’t teach us enough to change us?

The system has hamstrung teachers, handicapped those that want to stand out an make a difference. And yet a few still stand out.

What happens when more teachers realizing the opportunity and start challenging the status quo? Until that happens, we’re in real trouble.

I think we can’t wait for the teacher’s colleges to change, or the schools to change. We need teachers to care so much that they can’t stop pushing until they create change in the students who really need (and deserve) it.

Q. Universities take the longest to change. Does everyone need to take classes with information they mastered already? How can university students set their agenda, challenge material they know already, and demonstrate what they understand?

Seth: Here’s what’s going to make universities change: we’re going to stop going. We’re going to stop paying. Once people realize that Full Sail and the U of Phoenix can deliver the same thing (or better) for much less money, the panic will set in, for the first time in five hundred years Universities are going to have to do something new. I think this will happen in the next thirty years.

Q. Education tends to be a top-down driven model where administrators, standards, policies, and test scores drive what teachers teach. How do you see education changing with this model where the individual sets their agenda?

Seth: As a student in a digital world, tell me again why I need the building? The administration? The system?

I don’t. And as accreditation becomes less meaningful because it’s easier to test the student than to test the system, the top heavy organizations will falter. And fast.

Q. There is a movement in social networking and Web 2.0 circles where individuals are responsible for their own learning. They build their personal learning network, use and share free resources, and find information from their connections. Is this an example of how individuals will set their agenda for their own learning? How do you see emerging technologies impacting teaching and learning?

Seth: I think this is going to happen, but I think it’s more likely that individuals with something to teach will set up their own digital schools. I offered an MBA last year to nine students, and it had an enormous impact (on me and on them). Multiply this by 1000 people in each field, and you have both an industry and a new way of learning.

Q. Schools today tend to require that everyone is on the same page. What age or grade level do we start teaching children to see? How would you teach individuals to find the artist in each of us?

Seth: Is there a number less than zero?

The job of school should be to teach people to solve interesting problems and to teach people to lead. We should start doing both in Kindergarten. The job of parents is to augment and amplify this, and, at the same time, stop yelling at schools about test scores. Test scores are a sucker’s game, the refuge of systems that can’t imagine a better way to measure, encourage and push kids to be brave and essential.

Q. It seems like you may have to create some models demonstrating how a school can prepare their students for the 21st century. Do you know of any schools that already use your model?

Seth: Some schools and some teachers have been doing this for a long, long time. The Putney international program in Vermont, or certain classes at the School of Visual Arts. We often find pockets of innovation, long-suffering teachers or small counter-culture institutions that seem like oddities until you realize that what they do actually works. Loren Pope wrote about 40 Colleges That Change Lives, and I think he had it right. We know how to do this, but we often don’t have the guts.

Q. Do we need to continue the industrial education model (school buildings open 9-3, students at specific grade levels, teachers in classrooms, and summers off), or do you have new models for education based on your ideas of giving, sharing, and artists that set their own agendas?

Seth: I think the reasons for the model you talk about left the building a long, long time ago. We need a system that permits parents to work, kids to grow, problems to be solved and a difference to be made. IT’s not clear to me why we decided to leave so many gaps in the system we’ve created (oh, no school today, see ya!) and at the same time, why we’ve insisted on a deadening march to mediocrity. It’s sort of pathetic how we’ve abdicated responsibility to a leaderless system that’s actually accountable to no one in particular.

Q. How do you see job training in the future?

Seth: I guess it depends on how we see jobs in the future. I think there are some things that the jobs of future have in common, and I hope that we can start measuring this and focusing on this and stop obsessing about the length of the hypotenuse.

1. Solve interesting problems.
2. Be self reliant.
3. Find the information you need from the Net and other places.
4. Connect.
5. Lead.
6. Invent.
7. Fail.
8. Learn from #7 and repeat.

How much time do we actually spend on that agenda today?

Q. If everyone gives their products and ideas away, then what is the revenue model for this new type of artist?

Seth: If everyone did anything, that thing would be pretty worthless. Even brain surgery. Here’s the thing: everyone’s NOT going to do it, not for a long time, because people are ill-trained for it and afraid of it.

Right now, the more you give away, the more you get. People flock to things that are wonderful, and pay to cut the line, pay to get access, pay for souvenirs and bespoke. It’s not a theory, they do. Once you cut overhead (and how much of higher education is essential?) there’s plenty of room to generate income.
__________

I’m curious what you think of this new type of artist that we will need. Comments are welcome and encouraged below.

I recommend this book for anyone interested in change, the future, and what type of person we will need for our future. Check out my Squidoo Lens: The Future of Learning. You can set up your own Lens. This article was cross-posted on The Environmentalist

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Tips for Building Trust in an Online Community

There usually is one manager of an online community. The manager can be called a community manager, a team manager, or an eCoach. The members of your community will need to trust you to feel safe in your community. Here are seven tips to ensure a trusting relationship with the members of your community.

1. Personalize your Community

Ask your community members to fill out their profile, add a picture, and share information about themselves. Encourage members to introduce themselves right away in the discussion forum. Personalize all communications you have with each member. If you send out automated emails, use a program that includes their first name at the beginning of the message.

Feature different members or projects weekly. If your community is still small, try to keep track of a few of the people a week and promote what they are doing. If your community is large, it is difficult for one manager to select and feature members. Encourage different members manage a welcoming committee so the community builds on its own.

2. Lead by Example

As the community manager, you set the tone of your community. You are the person who your members look to for guidance. You are modeling what you want your members to do for a healthy virtual community. If you nudge your members to participate, pretty soon they will start nudging each other. It is important to welcome your new members by offering advice and pointing to relevant information. What you want to do is promote the purpose and value of your community through your behavior. Hopefully, the purpose and value will rub off on your members and they will follow your example.

3. Be True to Yourself

Be authentic. Don’t try to be someone or something you are not. Your community has figured you out as the leader probably from the time they signed up. They will eventually see through any activities that don’t reflect who you are.  Don’t lie to your members. Don’t tell them that a new feature will be available soon when it will take a lot longer. If you say something that offends a member, and you believe in what you are defending, hold strong in that position you are taking and explain why. You will not be able to please everyone all the time especially if your community scales up fast.

4. Share What You Learn

Every community has a purpose built around a topic. Whether your community is about cooking, digital storytelling, or home schooling, try and learn as much as you can about the topic. Your members will be more willing to trust someone they perceive is helping them make better decisions. Take the time to understand what your community’s personal challenges and issues are, and attempt to address them yourself or encourage others to provide solutions. Investigate what the community might be promoting and share tips and guides on how best to use it. Dish out advice and showcase your most active members that add value to your community.

5. Learn from Mistakes

Even the best of us makes mistakes and online community managers will make mistakes. Always try to correct your mistake if it involves one member or the entire community. Mistakes usually happen because you are overly tired. The problem with being an online community manager is that the community is open 24/7 and it can be difficult to achieve a balanced life.

So you may get some negative feedback which can be a positive thing for an online community. This is where the community manager can respond to the comments which shows respect and that you care about the community. Find your community evangelists and ask them to jump in to the conversations.

6. Be Consistent

Your community will not trust you if you are not consistent in your actions. You need to treat everyone the same and follow the terms of use that you ask everyone to accept. If you present erratic behavior, your members will not feel safe with you. Remember #2 Lead by Example means that if your behavior is erratic, then your members will be confused.

It is real easy to spend more time with one member over another especially if one of the members is an evangelist for your community. However, if you constantly showcase this one member and forget others, you may be accused of favoritism.

7. Let it Go

It’s not a good idea to beg your members to stay in your community, if they just don’t want to be part of your community anymore. There could be a lot of reasons that they want to leave, but, sometimes, it is because they don’t visit that often and belong to too many communities. They may not like another member or the purpose of the community.

If someone wants to leave, do not ignore their request. Remove them from your community, and ask them why they want to be removed so you can determine if this is a problem for others in the community and possibly resolve it.

This post was adapted from Social Media Today: How to Build Trust in an Online Community


Building a trusting online community can take weeks maybe months. Trust is vital to the health of your community. Follow the list above to nurture a positive and open environment. Cross posted on The Environmentalist.

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